What does the confidence dial tell me?
It shows you how confident we are of your child’s location. We are fully committed to making MamaBear as accurate as possible. However, we don’t have full control over location communications between your devices and our servers. We rely on cellular carrier signals, GPS signals, and the absence of environmental interference to create dependable communication pathways. If any of these external factors are hindering our ability to accurately report your child’s location, the Confidence Dial lets you know.
Can the drop-off boundary limit change?
Soon you’ll be able to tighten or loosen your boundary limits for the drop-off alert. Right now the half mile (mall size) default provides MamaBear with highest confidence that we can alert you if your child leaves that boundary.
Will MamaBear drain my battery?
The app on the parents’ device will not impact battery life. The app on the child’s device will use more battery to continually collect location information. We’ve spent many development hours configuring our technology to minimize its impact on your battery. While location services inevitably impact battery life somewhat, we’ve tested MamaBear against other popular apps with location services, and ours proved to be the most efficient.
Does the app always need to be running?
The app on your child’s phone needs to be active. If the app is closed out of memory or deleted from their device, you will not be able to receive information and will be alerted of deactivation. Here’s a quick how-to video to password restrict deleting apps on your child’s iphone: https://vimeo.com/49044625
What kind of phone do I need?
Your child, or person you’re monitoring, will need a smartphone for location and driving monitoring to work. Parents can still monitor social media activity even if the child doesn’t have a phone. Parents also need a smartphone to receive information from MamaBear. If you have an iphone with iOS 4 or higher MamaBear can be downloaded in the apple itunes store. MamaBear can also be found in the google play store and is properly supported for most android devices.
Do I need my child’s social log-in?
Yes. You will need your child’s login for appropriate monitoring. MamaBear currently monitors Facebook and Instagram.
Let us know if you still have questions, we’ll gladly answer them right away.